1. Introduction

This California Consumer Privacy Act (“CCPA”) Policy applies to California residents and supplements the information contained in our general privacy practices. Swym (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal information in compliance with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (“CPRA”).

2. Categories of Personal Information We Collect

We may collect the following categories of personal information:

• Identifiers — Name, email address, account name, IP address, and similar identifiers.
• Commercial Information — Records of services purchased or considered, or other purchasing or consuming histories or tendencies.
• Internet or Network Activity — Browsing history, search history, and information regarding your interaction with our website or application.
• Professional or Employment Information — Current or past job title, company name, and business contact details provided during account registration.
• Inferences — Inferences drawn from any of the above to create a profile reflecting your preferences and behavior.

3. Sources of Personal Information

We collect personal information from the following sources:

• Directly from you when you create an account, use our services, or communicate with us.
• Automatically when you navigate through our platform (e.g., usage data, cookies, log data).
• From third-party business partners and service providers.

4. How We Use Personal Information

We use the personal information we collect for the following business purposes:

• To provide, maintain, and improve our services.
• To process transactions and send related information.
• To communicate with you, including responding to your inquiries and sending service-related notices.
• To monitor and analyze usage trends and preferences.
• To detect, prevent, and address technical issues and security threats.
• To comply with legal obligations.

5. Sharing of Personal Information

We do not sell your personal information. We may share your personal information with the following categories of third parties for business purposes:

• Service providers who perform services on our behalf (e.g., hosting, analytics, email delivery).
• Business partners with whom you have authorized us to share information.
• Law enforcement or government agencies when required by law or to protect our rights.

6. Your Rights Under the CCPA

As a California resident, you have the following rights:

• Right to Know — You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete — You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to Correct — You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing — We do not sell or share your personal information for cross-context behavioral advertising. If this changes, we will provide a “Do Not Sell or Share My Personal Information” link.
• Right to Non-Discrimination — We will not discriminate against you for exercising any of your CCPA rights.
• Right to Limit Use of Sensitive Personal Information — If applicable, you may request that we limit the use and disclosure of your sensitive personal information.

7. How to Exercise Your Rights

To exercise any of the rights described above, you may submit a verifiable consumer request by contacting us at:

• Email: privacy@swym.ai
  
  

We will verify your identity before fulfilling your request. You may also designate an authorized agent to make a request on your behalf by providing written authorization.

We will respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to an additional 45 days), we will inform you of the reason and extension period in writing.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our services, to comply with legal obligations, to resolve disputes, and to enforce our agreements.

9. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this CCPA Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.

11. Contact Us

If you have any questions or concerns about this CCPA Policy or our privacy practices, please contact us at:

• Email: privacy@swym.ai
• Website: swym.ai